The accreditation process with Qualitymark was very straightforward and they were very helpful in getting me through. They require a reassuring amount of detail, meaning that I can be happy that they are not just accepting anyone onto their programme, but at the same time it’s not too onerous so that a small company with limited access to administrative staff, like my own, is not put off.
Renewable Technology Insurance Backed Guarantee
Qualitymark Protection provides insurance backed guarantees for solar PV, heat pump, EV charging points and other renewable technologies.
We are recognised as an appropriate Insurance Backed Guarantee provider by MCS & Renewable Energy Consumer Code. We are also the only TrustMark Approved financial protection provider that offers financial protection for renewable technologies.
How Does a Renewable IBG work?
When a renewable technology installation is complete, such as solar PV or a heat pump, the engineer will provide a guarantee to the homeowner. This guarantee will confirm a period of cover, in the unlikely event that something is faulty with the installation. The engineer/installer will also provide additional information about product guarantees too.
The insurance backed guarantee is slightly different to the original guarantee, in that it underpins it, in the event that the engineer/installer goes out of business and is unable to honour their written guarantee.
Why do I need an IBG?
The IBG is a mandatory requirement needed to become MCS-certified and to be onboarded with the Renewable Energy Consumer Code (RECC). Additionally, for those installers that are also TrustMark Registered, they are also expected to provide their customer with the appropriate level of financial protection.
Installers that may be installing under various government-funded schemes are also required to provide financial protection in the form of insurance backed guarantees. This is needed to receive the funding.
We support a vast range of renewable products, including but not limited to:
Heat Pumps
Solar PV
EV Charging Points
Battery Storage
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What our installers say...
Qualitymark have provided a very friendly, easy to navigate service since we joined back in late 2021. Clint has remained in contact since the start to ensure we are happy with the services and also give us a chance to proivde any feedback. The registration process itself is simple, quick and provides a nicely branded certificate to provide to our customers. A great company to work with!
Really good customer service, Sharon walked us via the complete process.
Very easy process to join, good communication from the team by telephone and email. Certificate received very quickly which helped complete our RECC application. Very happy.
“Really easy to use, very professional, and always on hand to help with any amendments in case an error is made. Highly recommended for insurance back guarantees.”
Very professional and fast approach. Queries were resolved very quickly.
Made the process smooth and easy, very happy.
“Fantastic product for my business, customers really feel secure knowing they have protection on their installations. My Relationship Manager is always on hand to help and assist with anything I need and is constant support.”
I found the website to be plain speaking and informative. The application process was straightforward and was followed up by a telephone call for further info. I particularly appreciated being able to call a number and speak to someone directly for an immediate answer rather than having to email and wait. The application was processed very quickly and although Qualitymark had not been my first choice of IBG provider I am now very happy that we opted for them.
Nice to deal with a real person, very professional and made getting the correct Insurance easy. First class service from my relationship manager.
How do I purchase an Insurance Backed Guarantee?
Before we are able to supply insurance to an installer, they must undergo our vetting and accreditation process. This involves providing evidence of financial stability and installation competency.
Stage 1
Complete our online application form.
Stage 2
Your application is reviewed by our accreditation team.
Stage 3
Applications take 5-7 working days to process.
Frequently Asked Questions
Qualitymark insurance backed guarantees are exclusively available for Qualitymark Protection Accredited Installers. To join, you must first submit our online application form.
There are no charges involved in becoming an Accredited Installer with Qualitymark Protection. We do not charge any upfront, onboarding or subscription fees. We operate on a pay-on-demand basis.
Unfortunately, we do not provide commercial insurance backed guarantees at this time.
Qualitymark Protection does not notify building control, nor do we take partake in any site visits. We put our trust in you once accredited.
Yes, of course. We can provisionally accept you as a Qualitymark Protection Accredited Installer without your certification. However, only when we receive your certification will your account go live.