Great company!
Insurance Backed Guarantees
An Insurance backed guarantee provides financial protection to homeowners, in the event their installer ceases to trade and is unable to honour their written guarantee. This provides homeowners with peace of mind, confidence, and trust in their installer and home improvement.
How does an Insurance Backed Guarantee work?
Installers will provide their own written workmanship guarantee. This will outline a guarantee period, during which the installer will return and fix any faults resulting from faulty workmanship.
If the installer goes out of business during this period, the workmanship guarantee is worthless. This is where the insurance backed guarantee comes in, and takes over the guarantee period, providing an extra layer of financial protection.
Enhance your offering
Offering insurance backed guarantees at the start of your quotation process is a great way to enhance your offering to potential customers. This could help to increase your conversion rates.
Why do I need an IBG?
Beyond providing your customers with additional financial protection, IBG’s are needed for those who require funding under various government schemes (such as ECO4, SHDF, HUG, LADS, GBIS & NISEP), and are often stipulated as a requirement when signing up with certain certification bodies and competent person schemes.
Qualitymark Protection works closely with, but not exclusively:
Make an Enquiry
By clicking ‘submit’ you are providing consent to be contacted by Qualitymark Protection, by telephone and email, to assist you with your Insurance Backed Guarantee quote. You also agree to both our terms and conditions and privacy policy.
How do I purchase an Insurance Backed Guarantee?
Before we are able to supply insurance to an installer, they must undergo our vetting and accreditation process. This involves providing evidence of your financial stability and installation competency.
Stage 1
Complete our online application form.
Stage 2
Your application is reviewed by our accreditation team.
Stage 3
Applications take 5-7 working days to process.
What our Installers say…
“I can highly recommend this company. They were very professional and efficient. Fast processing and easy-to-use online accessible account.”
I found the website to be plain speaking and informative. The application process was straightforward and was followed up by a telephone call for further info. I particularly appreciated being able to call a number and speak to someone directly for an immediate answer rather than having to email and wait. The application was processed very quickly and although Qualitymark had not been my first choice of IBG provider I am now very happy that we opted for them.
Good admin, easy to deal with them, and the deliver a great service. Recommended for anyone wanting long-term product protection.
Proud to be an approved Qualitymark protection installer and always use this insurance company to register my customers jobs and give my customers an insurance backed guarantee and warranty on my workmanship when I’m insulating my customers homes and making them energy efficient. Great communication and customer service and a pleasure to work with.
“Great company to work with, Website is easy to use, and our Relationship Manager is very helpful if I have any issues/queries.”
Great prices, and the support is excellent.
“Qualitymark is an easy way for me to obtain insurance backed warranties that work along with manufacturers warranty’s giving my customers peace of mind when having a new flat roof installed.”
“We have been using Qualitymark for our insurance backed guarantee’s since becoming an ECO installer. The team have been fantastic and go above and beyond for us as installers. They have an easy-to-use online portal for registering IBG’s with certificates being generated instantly. Highly recommended!!”
Great service from sharon, really helpful.
Since we became affiliated with this company, I have always thought that what this company offers should be enforced by government. This would then force the incompetent companies into hiding, and allow only the good to show through. What this company offers, and the ease of which it can be applied to businesses and homeowners alike, is a complete peace of mind feeling.
Qualitymark Protection has helped us to offer a premium service to our clients, efficient, professional, and knowledgeable… a refreshing insurance experience.
Faultless service very clear information and service customers require.
Easy portal access & great insurance with plain English wording.
I had a great registration experience with Qualitymark Protection. The staff was knowledgeable and friendly, and they made the process easy and stress-free. Highly recommended!
“Great process for signing up. Everyone was helpful, and I look forward to working together with Qualitymark more in the future.”
“We’ve been registering QualityMark IBG for a couple of years. It’s so easy to register a new job and the team are very helpful when you need advice.”
Excellent response time, professional and friendly service.
Great company, who always take time to help! Clint Walker, Communications Director, is always on the other end of the phone if I need any advise.
Thank you QMP!
“Always had great service and communications with the team at QMP. Our Relationship Manager has been particularly helpful recently in providing us with some excellent customer brochures which are a great addition to our handover packs.”
Fantastic service and we are delighted to be able to offer this to our customers.
Customer service is exceptional.
Easy to use service, good communication from the team.
Great Company and provided just what we needed. Thanks!
Nice to deal with a real person, very professional and made getting the correct Insurance easy. First class service from my relationship manager.
Very helpful company and easy to set up the account.
“Great service. Qualitymark help our small company provide better customer service. Now we offer extended warranty for our work. Thank you. All the best from Roof Done Right Ltd.”
Sharon and Gemma have been great in helping us in the process and we look forward to working with them over the coming years. It has been made really simple and they were super responsive to our queries.
“Always a positive experience when dealing with Qualitymark Protection. I would recommend it to anyone.”
“I have been dealing with Mark recently regarding policies and his knowledge and help have been fantastic. I would definitely recommend using this company.”
“Brilliant Easy to use system , staff are always on hand to help easy to get through to.”
The accreditation process with Qualitymark was very straightforward and they were very helpful in getting me through. They require a reassuring amount of detail, meaning that I can be happy that they are not just accepting anyone onto their programme, but at the same time it’s not too onerous so that a small company with limited access to administrative staff, like my own, is not put off.
Great value for money and peace of mind for our customers with an Insurance Backed Guarantee.
Received a great service from Sharon in signing up with Qualitymark, kept in touch and answered all questions promptly. Would highly recommend.
“Great company to work with, very easy to do business with. Our account manager is professional, helpful, and good fun to talk to.”
Really helpful from conception, extremely knowledgeable and happy to offer assistance when needed, once registered the portal access was straightforward and immediate. would recommend to anyone requiring IBGs.
“Quality Mark have always been a great company to work with they are competent, have a great business model, and assist with the right accreditations for our company. All staff are helpful and polite, would highly recommend it!”
Great company, the accreditation process was very easy aswell as making amendments.
“Great company with affordable prices for insurance backed warranties. Great for providing instant certification and they have a user-friendly portal. It has helped us comply with MCS standards for many years and we wouldn’t use anyone else now.”
As a company we have been really particular in who we work with especially when it comes to quality. This is a great company to work with.
“Really easy to use, very professional, and always on hand to help with any amendments in case an error is made. Highly recommended for insurance back guarantees.”
“We have been using Qualitymark for a number of years and can certainly say the whole team are superb. Keep up the good work.”
Qualitymark has been an absolute pleasure to deal with and the service they offer is second to none, my customers are much happier knowing that they have the security (should anything happen to us) that the works they have paid for are still protected and insured. On top of this, I seem to be getting more success when quoting as the insurance back guarantee often sways them to use us rather than another company.
I strongly recommend!
Very good working relationship with this Company. Easy to use website. Very friendly and helpful employees.
It is a pleasure to work with Qualitymark Protection. Great customer service. Everything is on time. No delay by phone or email. Easy to use. Кeep it up.
Qualitymark have provided a very friendly, easy to navigate service since we joined back in late 2021. Clint has remained in contact since the start to ensure we are happy with the services and also give us a chance to proivde any feedback. The registration process itself is simple, quick and provides a nicely branded certificate to provide to our customers. A great company to work with!
“Great service and portal, easy to use to obtain guarantees.”
“Brilliant service easy to use very helpful company all-round would definitely recommend,”
I was very impressed with the speed that my call was answered (1st ring). Although it turned out that my enquiry was outside of their remit, they went the extra mile to look up the correct people and even provided a telephone number. Ten out of ten.
“Always a pleasure dealing with QualityMark. They provide a easy to use service that’s fit for purpose for our business and our customers.”
Frequently Asked Questions
Qualitymark Insurance backed guarantees are exclusively available for Qualitymark Protection Accredited Installers.
To become an Accredited Installer, you must first complete our online application form. The online form will require some basic business information and can be completed in just a few minutes.
Providing all documentation requested has been received, we aim to provide you with an outcome of the accreditation within 5-7 working days.
Qualitymark Protection is a UK leading provider of consumer financial protection for the home improvement industry. As a TrustMark approved financial protection provider, and an FCA-regulated broker, you’re in safe hands.
Your business requires flexibility, and so does your insurance provider. This is why we do not charge any onboarding, subscription, or monthly fees. Keeping it simple on a pay-on-demand basis.
As a Qualitymark Protection Accredited Installer, you will have access to our online portal where you can provide your customers with both insurance backed guarantees and deposit protection (subject to our approval).
You will also have support from your own personal relationship manager and free marketing support, including free marketing materials to help you convert quotations and provide a superior service to your customers.
with confidence.